Government ServiceEfficient and transparent public services have a direct impact on the quality of our lives. When used to their full potential, digital tools to support the modernisation of public administrations can facilitate efficient and user-centric administrative processes, improve the quality of services through flexible and personalised interactions and increase public sector efficiency. This updated CORDIS Results Pack showcases 15 EU-funded projects, 10 original and five entirely new additions, that have pioneered innovative digital solutions and processes to fully launch Europe’s public services into the digital realm.